Everything you need to handle social at scale
From unified inbox to AI assistance — ZenTalk gives modern teams the tools to reply faster and stay calm.
Conversations
Unified Inbox
Every DM, mention and comment across WhatsApp, Instagram, Messenger, X, LinkedIn and Telegram in one place.
Smart Notifications
Get pinged only when it matters — urgent customers, VIPs, and unread escalations.
Tags & Filters
Organize conversations by topic, sentiment, channel or campaign in a single click.
AI & Automation
AI Reply Suggestions
Context-aware drafts your agents can send, tweak, or learn from.
Instant Translation
Read and reply in 50+ languages without leaving the thread.
Automated Workflows
Auto-route, auto-tag and auto-reply based on rules you control.
Team & Insights
Team Collaboration
Assignments, internal notes and shared views keep your team aligned.
Analytics Dashboard
Track response times, CSAT, volume by channel and agent performance.
SLA Tracking
Set response and resolution targets per channel and never miss a beat.